Modify your subscription, get free shipping on orders $45+ and cancel anytime!
This is where we started. We have 12 locations in Milwaukee and the surrounding regions including our Headquarters and our Roastery.
Get the Colectivo experience at one of our three cafes in the heart of this lively college town.
Experience our five unique Chicago cafes, from the historic charm of Andersonville with exposed brick and reclaimed furniture to the vibrant Lincoln Park patio with an outdoor fire pit.
Get started with the Colectivo App for convenient mobile ordering and the opportunity to earn and redeem points on your favorite cafe items. Sign-up is easy, download the app to get started!
Wether it's burritos, bowls, sandwiches, or your favorite bakery goods, we pride ourselves on working with local purveyors to use the finest and freshest ingredients the Midwest has to offer.
Looking for a fun, growing company to start or continue your career? Look no further! We offer a wide range of opportunities for you to explore and thrive, from warehousing to cafes, admin to bakery, and much more.
We've come a long way in 30 years. What once started as a small idea in an old Milwaukee warehouse, has blossomed into a diverse collection of cafes serving exceptional coffee.
Frequent visitor? Like free stuff? Download the app and earn loyalty points that you can redeem for FREE drinks and food.
Interested in selling Colectivo products wholesale? We'll get you set up.
Free Shipping Over $45
Joining Colectivo's Rewards program is simple: Download our app (iOS or Android), register an account and start earning points with each purchase.
Rewards members earn:•1 point for every dollar spent on prepared drinks, bags of coffee and tea• 1/2 point on food and bakery purchases
Yes! Colectivo Rewards members earn double points on prepared drinks, bulk coffee & tea every Tuesday (food and bakery is excluded).
You can redeem your points when ordering via the Colectivo App or in-person at a cafe.Your favorites are redeemable in simple-to-understand tiers:
Points have no cash value and can be redeemed only once enough points have been earned to cover the full cost of menu items. All drink sizes are included within the appropriate redemption tier.
In order to qualify for a free bag of coffee on your birthday, you must be an activated or registered user and accrue 200 points before your next birthday. You must also enter and submit your birthday on your loyalty account dashboard. An email will be sent to the registered address to notify you that your gift is available. This gift will entitle you to a bag of bulk coffee from any participating Colectivo café.
Sure! Our customer service department would be happy to assist you. Please call (414) 273-3747 during regular business hours (M-F, 8am – 4pm) and we’ll create an account for you. Please note, you will need to need to download the Colectivo App in-order to begin earning points on your in-cafe purchases.
If you need to update the email address that's associated with your Colectivo Rewards account, sign-in to manage your account information.
Only our digital gift cards value can be added to a Rewards account directly using the app. To add value from a physical gift card to your Rewards account, please visit your local cafe or contact: email@example.com both your gift card and Rewards numbers, and we can add it for you.
You can use your app or card to earn or redeem points at any participating Colectivo Coffee retail location. We are sorry but cards may not be used for online orders or wholesale purchases.
If you forget your phone when visiting one of our participating locations you can still get your points! Request a printed receipt, log in to your rewards account and enter the receipt information. Your points will then be added to your account. NOTE: Receipt transfers cannot take place until the day following a transaction and must be completed within one week. Only one receipt transfer per week is allowed.
By default, smartphones will update apps automatically, usually when charging and connected to wifi. Some people will disable automatic app updates, and even if enabled, these automatic updates can take days or weeks for some people.In general, a phone owner can go into their phone's app store, then to the Colectivo app listing to update the Colectivo app. Alternatively, a phone owner can install all pending app updates in a couple easy steps:iPhone manually update apps: https://support.apple.com/en-us/HT202180#manualAndroid manually update apps: https://support.google.com/googleplay/answer/113412?hl=en
Since everybody's phone is unique, no issue is ever the same. However, these steps may help fix common issues experienced within the Colectivo App:• Update app (check for app updates in your phone's app store)• Close app (completely exit the app), then reopen• Empty cart, try again• Restart your phone• Sign out of your app account, and sign back in• Check app permissions in your phone's settings (location required, but only to check nearby cafes)• Uninstall/reinstall app
The Colectivo app needs to access a phone's location to check for nearby cafes when ordering. This information is not stored or associated with a customer's Colectivo account.If a Colectivo app user denies location permissions to the app, placing an order may not work as expected.Location - to check nearby cafes, only used when checking nearby cafesPush notifications - to send order status and occasional cafe or product informationWhen an app is installed (Colectivo app or any other), it will request permissions the first time it's used. An app user can always remove then reinstall an app to correct permission settings.
All iPhones require an Apple ID account to install apps. Most people set up this account when they get their phone, then immediately forget the password and the very existence of the account.If Apple ID account is set up as expected, the iPhone will work normally and apps will update smoothly. If an Apple ID account is signed out or disconnected, no apps can be installed or updated. To resolve this, the Apple ID account must be recovered (this can only be done by the phone's owner).How to manually update apps:https://support.apple.com/en-us/HT202180#manualHow to turn on automatic updates:https://support.apple.com/en-us/HT202180#automaticIf apps won't download or update:https://support.apple.com/en-us/HT207165Storage full - free up space:https://support.apple.com/en-us/HT201656Lost apple ID pw:https://support.apple.com/en-us/HT201487Check location settings:https://support.apple.com/en-us/HT203033
All Android phones require a Google account to install apps. Most people set up this account when they get their phone, then immediately forget the password and the very existence of the account.If a Google account is set up as expected, the Android phone will work normally and apps will update smoothly.If a Google account is signed out or disconnected, no apps can be installed or updated. TO resolve this, the Google account must be recovered (this can only be done by the phone's owner).How to manually update apps:https://support.google.com/googleplay/answer/113412?hl=enHow to turn on automatic updates:https://support.google.com/googleplay/answer/113412?hl=enIf apps won't download or update:https://support.google.com/googleplay/answer/7513003?hl=enStorage full - free up space:https://support.google.com/android/answer/7431795?hl=enLost Google account pw:https://support.google.com/accounts/answer/41078?co=GENIE.Platform%3DAndroid&hl=enCheck location settings:https://support.google.com/accounts/answer/3467281?hl=en
You can manage your subscriptions by logging into your account here
or by accessing in the upper navigation menu and clicking on the Account icon.
If you run into this, it’s possible that the online shopping account set up didn’t happen. Try clicking “sign up” instead of “forgot password” and use the email address you used to place your recurring order. This should link your recurring order with your new shopping account and allow you to make changes to your recurring order details.
No, our Colectivo Rewards program is available for purchases in our cafes only (get the Colectivo app to start earning points today). When shopping on our webstore, enjoy great offers like free shipping for all orders over $45! Also, recurring coffee orders are automatically discounted by 10%. Recurring coffee orders can be scheduled for whatever time interval works best for you, and can modified or canceled at any time. Subscribe to our email updates (bottom of this page) to hear about our newest coffees, discount codes and more.
Our coffee is roasted by hand, and orders begin shipping two business days after they are placed. Most orders ship within 4 business days, with longer lead times possible in instances of high order volume or temporary product shortages.
When an order's shipping label is created, the shipment is handed off to the carrier that issued the tracking number. The carrier will provide all subsequent tracking updates, and their initial information may take one or more business days to appear.
Carriers occasionally mark packages as “Delivered” before they arrive at their destination. After the scan, you should receive your package within 1 to 3 business days. Please contact your carrier if more time has passed, and reach out to us if additional assistance is needed! Be sure to check any covered areas, porches, or with neighbors before contacting the carrier.
We are sorry! Please contact us at firstname.lastname@example.org to request a refund or reshipment.